Ghozt Lighting was established March 2014, and is a home-based business operating out of Montgomery County, MD. We currently have two staff members who co-own the business: Director of Logistics Dan Evans, and Director of Engineering Kyle Gregory.
Ghozt Lighting offers warranties for the parts we sell and our retrofits. Our LED sequencer/BlueGhozt warranty extends 2 years past the purchase date. Warranty does not cover damage due to improper installation or exposure to the elements such as water/etc. Upon returning the item, warranty status will be approved after item is inspected and cause of failure is determined.
To file a warranty claim, please contact us at firstname.lastname@example.org with your Ghozt Lighting order number, a detailed description of what you were using it for, how many LEDs were on each channel, etc. so we can fully understand your project. If you did not purchase the product directly from us, you will need to contact your reseller for any warranty claims.
Refunds on part purchases are accepted within 30 days of purchase if you are unsatisfied with what you have received. Item must be returned in all original packaging, with nothing modified or damaged. Refund for return shipping and purchase price minus a 15% restocking fee will be issued once item has been returned, inspected, and tested by Ghozt Lighting.
You may at your discretion provide information to us in order to receive information about us, the products or services displayed on this website, to receive information relating to our products and services or to be involved in promotions or other activities undertaken by us. All information will not be used by others, or be reproduced, published, transmitted, displayed modified or distributed.
Ghozt Lighting will send you a follow-up email after your purchase to determine your satisfaction level with the purchase. This is a one-time email and you are not being signed up for any mailing subscription list. You do not have to submit any feedback, this is purely optional.
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